Frequently Asked Questions

What services does Kotivon provide?

We provide web design, WordPress development, custom software solutions, e-commerce platforms, business process automation, and engineering project drawing services. Each project is approached with a custom solution strategy.

Where are you located?

We are located in Kadıköy, Istanbul. However, we provide services to clients across Turkey and internationally. We can work entirely remotely or arrange in-person meetings as needed.

What is your project delivery time?

Delivery time varies depending on project scope and complexity. A simple landing page can be delivered in 3-5 days, while a corporate website takes 7-10 days. Custom software projects are evaluated case by case.

How much does a website cost?

Our prices vary depending on project requirements, features, and scope. A landing page starts from approximately 5,000 TL, while corporate websites range from 15,000 TL to 35,000 TL. You can use our quote calculator or contact us for a detailed proposal.

What payment methods do you accept?

We accept bank transfer (EFT/wire transfer) and credit card payments. For larger projects, we can arrange installment payment plans. 50% down payment is required to start projects.

Is there an annual maintenance fee?

Yes, for websites to remain secure and up-to-date, we recommend annual maintenance packages. This includes hosting, domain renewal, security updates, backups, and technical support. Maintenance packages start from 2,000 TL/year.

Which technologies do you use?

We primarily use WordPress, WooCommerce, PHP, Python, and modern frontend technologies. We also work with React, Vue.js, and Node.js depending on project requirements. Our goal is always to select the most suitable technology for the project.

Will my website be mobile-friendly?

Yes, absolutely. All websites we develop are designed with mobile-first approach and work seamlessly on all devices (mobile, tablet, desktop). Responsive design is a standard feature in our projects.

Can you do SEO optimization?

Yes, we apply technical SEO optimization to all websites as standard. This includes page speed optimization, meta tags, semantic HTML structure, sitemap, and robots.txt configuration. We also offer content-based SEO and Google Ads services upon request.

Do you provide post-delivery support?

Yes, we offer 30-day free support after project delivery. During this period, you can contact us for training, minor content changes, or technical issues. For long-term support, you can choose our annual maintenance packages.

Can I manage my own website?

Yes, especially WordPress-based sites come with an easy-to-use admin panel. We provide training for content management, image uploads, and basic editing. You can make most updates yourself.

What are your response times for technical issues?

We respond to critical issues within 4 hours, normal requests within 24 hours. For customers with maintenance plans, we provide priority support and faster response times.